Privacy Policy
At The Crafty Paramedic, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our store and purchase our personalised leavers hoodies.
1. Introduction
This privacy policy provides information on how The Crafty Paramedic collects and processes your personal data through your use of this website, including any data you may provide when you sign up for an account, purchase a product, or contact us.
2. Who We Are and How to Contact Us
The Crafty Paramedic is the data controller responsible for your personal data. If you have any questions about this privacy policy, please contact us at: admin@thecraftyparamedic.co.uk or by post at 28 Canford View Drive, Colehill, UK BH21 2UW.
3. What Data We Collect
We may collect, use, store, and transfer different kinds of personal data about you, including account details such as username and password, order details including your name, billing address, and delivery address, design and personalisation info like names, schools, and years for hoodie customisation, communication history, and technical data such as IP address and browser type.
4. How We Use Your Data
We use your data to: process and deliver your leavers hoodies; personalise items based on your instructions; provide customer support; send marketing communications where you have consented; and improve our website performance and user experience.
5. Legal Bases for Processing
We process your data based on: Consent given by you; the Contract for the purchase of goods; our Legal Obligations; and our Legitimate Interests in managing our business efficiently.
6. Cookies and Similar Technologies
We use cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our store. You can set your browser to refuse all or some browser cookies, but this may affect site functionality.
7. Who We Share Data With
We may share your data with trusted third parties, including: payment service providers; delivery partners; IT and system administration services; and professional advisers. A full list of our current providers is available on request.
8. International Transfers
Some of our external third parties are based outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the specific safeguards required by law is implemented.
9. How Long We Keep Your Data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our current retention period for order data is 6 years.
10. How We Protect Your Data
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees and partners who have a business need to know.
11. Your Rights under UK GDPR
Under UK GDPR, you have the right to: access your data; correct inaccuracies; request deletion; object to processing; restrict processing; data portability; and withdraw consent. To exercise these rights, please contact our team.
12. Children
Our website is not intended for children under 13, and we do not knowingly collect data relating to children without parental consent for personalisation purposes.
13. Changes to This Policy
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Last updated: 21st March 2026.
14. How to Contact Us
Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to admin@thecraftyparamedic.co.uk.